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Shipping | Information About Shipping


We offer Free Standard Shipping on any order all year long.

Your order will be prepared by the logistics center located in Orangeburg, NY (United States), and then dispatched by UPS. Your order will reach you within 1 to 8 days.

An order can be delivered to one address only. If you require sending orders to multiple addresses you will need to place a separate order for each address.

To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.

When the warehouse has prepared and packed your order and it is ready to be shipped, you will be receiving a Shipment Confirmation e-mail in your inbox. The majority of our orders are shipped within 1 - 2 business days after placing the order online. The e-mail contains the details of your shipment as well as a tracking number to use the UPS website to track your order.

 

 

 

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Have you recently purchased a Thierry Mugler Parfums product?
Find the unique code located inside each Thierry Mugler Parfums product box. This code consists of 11 characters. Make sure you do not mistake a 5 (five) for an S, or a 0 (zero) for a D.

Are you a Circle member but have not yet created your online space?

A personal code is included with each mailing that we send you. This code replaces the unique code you used when you registered. It is very simple to use: just enter your personal code into the unique code field found on the Circle homepage. Should you have any questions, please feel free to contact our Customer Service Department by email at circle@usa.mugler.net, or by phone at 1-866-TMUGLER (1-866-868-4537) from Monday to Friday, 9 am EST-5:30 pm EST (except holidays).

Did you refill your bottle at The Source? Did the product you purchased not come with a unique code?

Keep your original receipt and send it to us by mail at the below mailing address, accompanied by a filled-out Circle card, which you may download and print by following the link below. You will receive a message from the Circle containing your personal code, which will allow you to create your online space.

Thierry Mugler Parfums Customer Relations
1 Park Avenue, 19th Floor
New York, NY 10016

Download the Circle card

Note: Once your space has been created a special Source section will allow you to register your refills with ease.

Are you about to place your first order through our online boutique?

Register for the Circle when placing your order.

Need more information?

Contact our Customer Service Department by email at circle@usa.mugler.net,or by phone at 1-866-TMUGLER (1-866-868-4537) from Monday to Friday, 9 am EST-5:30 pm EST (except holidays).

*Excludes make-up, the Mirror Mirror Collection, accessories, jewelry, and leather goods.

Discover the advantages of the Circle

Since Angel was first created and launched in 1992, The Circle has fostered privileged relationships with the brand's loyal customers. It has helped write the first chapter in a story that is constantly being reinvented while remaining dedicated to its core values:

  • Closeness and sharing

    Your opinion is valuable to us. This is why we have designed The Circle to be a unique space where we can listen to your comments about our perfumes, advertising campaigns…, so we can always help you go above and beyond your expectations!

  • Generosity

    Your loyalty is rewarded with:

    • - Trial Sizes of our perfumes
    • - Exclusive surprises designed by the Mugler Studio that you will receive as you register your unique codes
    • - Celestial treats: $15 towards your next purchase, earned by shopping at our online boutique
  • Exclusivity

    You are an essential part of our story! Discover our fragrances before anybody else and access exclusive events.
    You'll always be the first to know...

The Circle, designed and created just for you…

How to register