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Shopping | Tracking Your Order


You will receive a confirmation email from Thierry Mugler after your order is received. If you do not receive this email within 24 hours please contact Consumer Relations at 877-843-7968. 

 

You will receive an e-mail when your order is shipped, containing tracking information for your package. If you have a Thierry Mugler registration, you can track the status of your order from your own personal area by clicking on “Order Information” on the “My Account” section. You can view your past purchases by clicking on “Order History”. The order history also enables you to shop from a previous order for faster access. 

 

 

 If you wish to cancel or change your order before it has been shipped, please contact immediately our Consumer Relations at 877-843-7968- or by e-mail customerservice@muglerstoreusa.com. An order cancellation e-mail will then be sent to you. Your credit card will not be charged.

 

Please note that as we generally dispatch orders within 1-2 days therefore it may not be possible to cancel prior to dispatch. In this instance you would have to return your order once received in accordance with our Return Policy.

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